Resolved -
At this time we believe this issue to be resolved and stable for all customers. If you are still experiencing issues, please don't hesitate to contact us.
Apr 16, 16:37 EDT
Monitoring -
At this time, we believe the issue to be resolved as of 11:15am ET. We're continuing to monitor for additional failures. Should you encounter any issues, please contact
support@parakeet.is.
Apr 16, 13:08 EDT
Identified -
We have identified the root cause of the issue and are working towards a solution at this time.
Apr 16, 12:44 EDT
Update -
We are still investigating and isolating the root cause of this issue. Next status update in approximately 30 minutes.
Apr 16, 12:15 EDT
Investigating -
We are currently investigating reports of increased call dropping and failure rates. We will continue to post updates here as we have them.
Apr 16, 11:11 EDT